Privacy Policy

At YAKÉ, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with www.yake.lk (the “Website”).
 
By using our Website or services, you agree to the terms of this Privacy Policy.
 

Information We Collect

We may collect the following types of information:
 
Personal Information
  • Name
  • Phone number
  • Email address
  • Delivery address
This information is collected when you:
  • Place an order (via COD or bank/money transfer)
  • Contact us through email, phone, WhatsApp, or contact forms
  • Interact with our customer support
Non-Personal Information
  • Browser type and device information
  • IP address
  • Pages visited and time spent on the website
This data helps us improve website performance and user experience.
 
 

Payment Information

YAKÉ does not collect or store credit/debit card details.
 
Payments are accepted via:
  • Cash on Delivery (COD)
  • Bank transfer or money transfer
Payment-related details shared with us are used only for order verification and processing.
 
 

How We Use Your Information

We use your information to:
  • Process and deliver orders
  • Communicate order confirmations and delivery updates
  • Respond to customer inquiries and support requests
  • Improve our products, services, and website experience
  • Send promotional messages (only if you choose to receive them)
 

Sharing of Information

YAKÉ does not sell, rent, or trade your personal information.
 
We may share information only with trusted third parties such as:
  • Courier and delivery partners
  • Service providers assisting with website operations
These parties are required to keep your information confidential and use it solely for service fulfillment.
 
 

Data Security

We take reasonable administrative and technical measures to protect your personal information against:
  • Unauthorized access
  • Loss, misuse, or disclosure
While we strive to protect your data, no method of online transmission is completely secure.
 
 

Cookies

Our website may use cookies to:
  • Enhance browsing experience
  • Analyze site traffic and performance
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
 
 

Your Rights

You have the right to:
  • Request access to your personal information
  • Request correction of inaccurate details
  • Request deletion of your information (subject to legal and operational requirements)
  • Opt out of promotional communications at any time
 
To exercise these rights, contact us at Hello@yake.lk.
 
 

Third-Party Links

Our Website may contain links to third-party websites. YAKÉ is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
 
 

Children’s Privacy

YAKÉ does not knowingly collect personal information from individuals under the age of 18. If such data is identified, it will be removed promptly.
 
 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the Website constitutes acceptance of those changes.
 
 

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:
 
📧 Email: hello@yake.lk
 
 
YAKÉ
Designed with purpose. Trusted with care.